Return & Exchange

Return & Exchange Policies:

We’re committed to making your experience with us as smooth and straightforward as possible. If you need to return or exchange an item, we’ve designed a simple process that takes care of everything. You can request a return within 90 days of purchase for any of the reasons listed below.

Items Eligible for Return

You’re eligible to return your item within 90 days if:

• The part received was damaged during shipping. 
  
  
• The part received was incorrect (wrong part sent).
  
  
• The part does not fit your vehicle due to an incorrect item description.
  
  
• The part is defective upon arrival.
  
  
• The part failed during its intended use.
  
  
• You no longer need the part.
  
  
• You ordered the wrong part by mistake.

We’ll cover the return shipping costs for all eligible returns. To ensure a smooth process, please make sure the parts shipped back are unused and in their original condition, with all items and components in the original package.

How to Return Your Item

We’ve made the return process easy and hassle-free. Follow these simple steps:

1. Contact Us for Return Authorization:

• Call our customer service team at +1 888-828-8031 to request a return. We’re available to assist you with the process and answer any questions.
  
  
• Once your return is approved, we’ll send you a prepaid return shipping label via email.
  
  
  

2. Prepare Your Package:

• Attach the prepaid shipping label (UPS, Purolator, or FedEx) to the outside of your package.
  
  
• Drop off your package at any location for the respective carrier.
  
  
  

3. Receive a Replacement or Refund:

• Once we receive and inspect the returned item, we’ll either send a replacement or issue a refund to your original method of payment. Refunds are typically processed within 3 business days after receiving the returned item. The timeline for receiving your replacement will depend on your location and the carrier.

Additional Information

Order Cancellations: Orders can be canceled before shipping for a full refund.

Refund Amount: Refunds will cover the actual price of the returned item. Installation costs and express shipping fees are non-refundable if the return is due to a change of mind or an incorrect order.

Peak Season/Delays: Please note that replacements may take longer during peak holiday seasons or due to unforeseen circumstances.

Contact Us:

We’re always here to help. If you have any questions about your return, feel free to reach out to our customer service team. We’re available Monday to Friday, 9 am to 6 pm Eastern Time.

Phone: +1 888-828-8031

Email: [email protected]

Live Chat: Available on our website during business hours.